R.F. Bunker Return, Shipping, Cancellation Policy

Returns:

R.F. Bunker online shopping does not accept returns. All sales are final. We will accommodate damaged merchandise as an exchange transaction and must be accompanied with a receipt within 15 business days of  purchase. Items damaged after 15 business days must be negotiated with the product manufacturer. We will be happy to assist in locating contact information for your manufacturer in question. Please contact us at (303) 797-8278 with any questions.

Damaged merchandise may be returned to the following:

R.F. Bunker Group, LLC
Attn: Warehouse – Damaged merch Return Order # (Insert your order here)
5765 S. Curtice St.
Littleton, CO 80120

Shipping:

R.F. Bunker ships its emergency supplies and gear to the contiguous United States. Shipping cost may be estimated using the shipping estimator at the time of check out. All of the R.F. Bunker Online shipping rates are calculated using weight-based shipping methods. Shipping Time: Please allow 5-7 business days for normal delivery of products. Allow up to 7-10 business days for delivery of products during holiday seasons.

Order Cancellation Policy:

R.F. Bunker Online shopping respects its customers and holds them in high regard. Cancellation within 24 hours of the online order will be allowed; however, you will be charged a 10% restocking fee, to be deducted from the refunded amount. Cancellation must be in writing and delivered to service@rfbunker.com.

  • This fee will be 10% of the total amount charged on the original order.
  • This fee covers both the fees we incur when we charge and the credit needed to any cancelled order.
  • If an order has been processed and packed to ship, it may not be possible to cancel that order.

Note: Customers will only receive a refund for the dollar amount charged of the items cancelled and will not receive the original shipping costs charged due to our shipping providers costs that we immediately incur at time of order.

Orders Cancelled more than 24 hours after order is placed will not be allowed.

The Customer Service Department may answer any questions you may have about products, prices and online purchasing experience at the following:

R.F. Bunker Group, LLC
Attn: Customer Service
5765 S Curtice St
Littleton, CO 80120
303-797-8278
info@rapidfirebunker.com